Cobb & Company specialises in automated AI receptionist solutions for Australian trades businesses. Whether you're a sole trader wanting to spend less time on admin, or a commercial operation managing multiple teams, Cobb & Company has a solution for you. Our systems will take care of your leads, so you can focus on the job.
Rapid set up. No lock-in contract. Use your existing number.
“I was under a water heater when a homeowner called about a burst pipe flooding their basement. It got all the details, confirmed it was an emergency, and had them booked before I finished the repair. That's a $1,200 job I would have lost to whoever answered first.”
Second ring, every time — after hours, public holidays, up a ladder with both hands full. Answered in your business name, our AI receptionist will capture the lead and all relevant information, only transferring the genuine emergencies through to your mobile.
“The hot water's gone.”
“I can get someone out in the next hour to fix that for you. The call-out fee is $150. Can I confirm that with you?”
“Perfect, the address is 46 Victoria Street, Broadmeadow.”
“Great, that's all booked in. Dave will be there in the next hour, and I'll send the quote to you via text.”
No double-booking, no back-and-forth. Our system syncs directly with your calendar and inbox, identifying your availability and presenting only these times to the client. Bookings are confirmed immediately via text.
Using your business' pricing model, quotes and invoices are automatically generated, emailed and followed up. Invoices are synched with your accounting software and you are kept up to date with the progress of every payment.
“It feels like the internet again — something kind of revolutionary. Six months ago voice agents didn't look like something I wanted to touch. It's gotten way ahead since then.”
No new systems to learn — all of your existing tools are integrated directly.
No need to change your number - our system utilises call forwarding, so nothing changes for your customers.
Set up around how you actually work: your trade, service area, hourly rate and call-out fee, and operating hours. Customers are received by a receptionist with an authentic Australian accent, representing your business.
Every call answered - no busy lines, no leads lost. You get a text with the customer's name, number, address and job details, and the job is booked straight into your calendar.
We work with electricians, plumbers, fridgies, licensed builders and more running small to medium sized operations across Australia. Our business is Australian owned and operated by hardworking Aussies, for harder-working Aussies.
Month-to-month, no lock-in contract. GST included.
For the sole trader levelling-up their business.
$249/monthOverage $0.49/min.
For the flat-out business requiring a professional admin team.
$349/monthOverage $0.39/min.
Everything in Basic, plus:
For the commercial operation running multiple crews and jobsites.
$549/monthOverage $0.29/min.
Everything in Professional, plus:
Not sure which one is best for your business? Book in a consultation with a member of our team and we'll discover what is best for you.
Estimate what missed calls are already costing you.
This is your own numbers, not ours.
Fourteen days, after-hours only, no cost to you. Your daytime calls keep coming in exactly as they do now, so there is zero friction - our system only kicks in during scheduled after-hours. You receive the recordings and a list of every job that came in while you were asleep. No lock-in contract, no obligation to continue, just a glimpse into the capability that our system provides.
Set it upCallers are informed that they're speaking to an automated assistant and that the call is recorded — this is required under the Privacy Act 1988, and is integrated into our AI product.
No. You keep the number you've always had. We set up call forwarding, so nothing changes from the customer's point of view.
It asks again, the way a person would. If it still can't help, or the caller asks for a human, it takes their details and puts them through to you or texts you immediately.
Our AI system is an advanced model capable of processing complex requests and emergencies from clients, with an 85% success rate. However, should it be unable to handle a niche problem, or the enquiry is immediately urgent, the client will be directly transferred through to your phone.
Our system is live within 3 business days of receiving your business information.
Tell us and we'll turn it off. No lock-in contract, no exit fee.
Call recordings, transcripts and customer details are stored securely in accordance with the Privacy Act 1988 and used only for your business operations.
Tell us what line of business you're in, and we'll come back to you the same day.
Thanks — your enquiry is with our team. A confirmation email is on its way to your inbox, and one of us will call you back shortly.